Refund policy

 

We want you to be completely happy with your purchase. If you are not satisfied, we are here to help.

• Return Period: You have 28 calendar days to return an item from the date you received it.

• Eligibility: To be eligible for a return, your item must be unused (no bent spines or dog-eared pages, please) and in the same condition that you received it.

• Proof of Purchase: Your item must have the receipt or proof of purchase.

• Refunds: Once we receive your item, we will inspect it. If your return is approved, we will initiate a refund to your original method of payment.

Note: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the item was faulty).

 

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Contact Us

If you have any questions about this Shipping Policy, please contact us:

• Email: booktowerco@gmail.com

• Phone: 07772604113

• Address: 14 Poplar Road, Birmingham, B14 7AD